Behavioural Change Specialist, and author of The Kindness Method, Shahroo Izadi joins us to talk about the secret behind changing all kinds of habits successfully; and how we can apply that to our phone and tech habits. Shahroo started her career in the NHS before setting up her private practice. Her therapeutic approach is influenced by her frontline addiction treatment work in clinical, community and prison settings. During this time, Shahroo developed a knowledge of how to elicit self-led change, even in those who are most resistant to it.